Wells Fargo debit card customers can now use “tap and pay” functionality to access more than 40% of Wells Fargo ATMs
Wells
Fargo & Company (NYSE:WFC) announced today that debit card
customers have another way to use the company’s ATMs without their card
-- “tap and pay” near-field communication (NFC) functionality that is
launching at more than 5,000 ATMs across the country.
The feature is activated using a mobile phone’s mobile wallet feature.
Today, more than 40% of Wells Fargo ATMs have functioning NFC
capability, with the goal of upgrading the rest of the company’s more
than 13,000 ATMs with the hardware by 2019. Customers can already access
any Wells Fargo ATM without a physical card by generating a one-time
access code through their Wells Fargo Mobile® Banking app. With the
launch of one-time access code in March 2017, Wells Fargo became the
first large bank in the US with an entire fleet of card-free ATMs.
“This spring’s launch of one-time access code technology at all Wells
Fargo ATMs has resulted in nearly three million card-free ATM access
code transactions. Card-free ATM use will take another leap as we
introduce NFC functionality,” said Jonathan Velline, head of Strategy
and Administration for Community Bank. “The NFC functionality is a
second form of card-free access and is an extension of our promise to
reach our customers wherever they are and provide value using the mobile
option with which they are so comfortable.”
A customer can initiate an ATM transaction by signing into leading
mobile wallet features, such as Wells Fargo Wallet for AndroidTM, Apple
Pay®, Android PayTM or Samsung Pay, found on mobile phones. They simply
hold their phone or wearable device with mobile payment functionality
near an NFC-enabled ATM terminal. Wells Fargo ATMs enabled for this
feature will display a “contactless symbol” decal on the front of the
ATM. The customer will then input their Wells Fargo Debit or EasyPay®
Card Personal Identification Number (PIN) and complete their transaction.
“According to Forrester, by 2021, mobile payments volume in the U.S.
will triple,” said Jim Smith, head of Virtual Channels. “Our customers
are increasingly using mobile to manage their finances and make
payments, which makes it ever important for Wells Fargo to provide our
more than 20 million mobile banking and mobile wallet customers with a
seamless mobile authentication and access experience at our ATMs,
online, and in our branches.”
To see this technology in action, visit Wells
Fargo Stories.
For more information, visit www.wellsfargo.com.
About Wells Fargo
Wells Fargo & Company (NYSE:WFC) is a diversified, community-based
financial services company with $1.9 trillion in assets. Wells Fargo’s
vision is to satisfy our customers’ financial needs and help them
succeed financially. Founded in 1852 and headquartered in San Francisco,
Wells Fargo provides banking, insurance, investments, mortgage, and
consumer and commercial finance through more than 8,500 locations,
13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has
offices in 42 countries and territories to support customers who conduct
business in the global economy. With approximately 271,000 team members,
Wells Fargo serves one in three households in the United States. Wells
Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of
America’s largest corporations. News, insights and perspectives from
Wells Fargo are also available at Wells Fargo Stories.