Customers can view history of past FICO ® Scores, learn factors that impacted their score, and see Wells Fargo’s personalized credit tips
SAN FRANCISCO--(BUSINESS WIRE)--Wells Fargo & Company (NYSE:WFC) announced
today that two million customers have already viewed their
FICO® Score through its launch of the FICO®
Score Open Access program for consumer credit card customers in
March. Since then, the company broadened free access to FICO®
Scores under this program to its 30 million eligible consumer credit
customers with a Wells Fargo mortgage or home equity line of credit,
credit card, private student loan, direct auto loan, or a personal line
or loan. Customers can see their scores through Wells Fargo Mobile
®
banking.
“We want to support our customers’ financial health and help them see
their credit in a whole new way because it can impact everything from
obtaining a loan to renting an apartment,” said Shelley Freeman, head of
Consumer Credit Solutions for Wells Fargo. “That’s why we integrated a
customer’s FICO® Score with their mobile banking experience
so checking their credit health is as easy as checking their account
balance.”
What the FICO
®
Credit Score experience
offers:
The FICO® Scores that customers see as part of this program
are the ones Wells Fargo uses to manage consumers’ credit accounts and
are provided for educational purposes. Through the program, eligible
customers receive:
1. Free access to their FICO® Score and what impacts the
number.
2. Personalized Wells Fargo credit tips based on their score factors.
3. An interactive graph of their recent FICO® Score history.
4. Credit education, answers to frequently asked questions, and more.
A link to “View Your FICO® Credit Score” will automatically
appear on a customer’s account summary page when the service becomes
available along with a reminder if they have a new score. Later this
year, customers will be able to access their FICO® Score via
desktop or laptop.
“Customers who have already opted in to view their scores are giving us
positive feedback,” Freeman added. “Perhaps what’s most satisfying is 45
percent say they’ve taken some action as a result of this new program.
That tells us we’re truly helping our customers understand and manage
their credit and lay a path for a financial future that works for them.”
Wells Fargo’s history of supporting financial health
The FICO® Score experience is part of Wells Fargo’s long
history of providing customers with information, tools and resources to
help them succeed financially. For example:
-
In past promotional offers (such as Free Credit Score, which was held
for the first time in 2012), the company provided free credit scores
to more than a million customers and team members. The new FICO®
Credit Score experience replaces the Free Credit Score promotion.
-
The company launched Path
to Good Credit in 2015. This series of interactive websites offers
information about building and improving credit through quizzes,
videos, tips and infographics.
-
Also in 2015, the company enhanced the “Borrowing
and Credit” section of wellsfargo.com. The redesign included a
refresh of the Smarter
Credit™ Center
where consumers can find tips
and guidance to help them establish, improve, or rebuild their credit
and stay on track with debt.
For more information, visit www.wellsfargo.com/ficoscore.
FICO is a registered trademark of Fair Isaac Corporation in the United
States and other countries.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based
financial services company with $1.9 trillion in assets. Founded in 1852
and headquartered in San Francisco, Wells Fargo provides banking,
insurance, investments, mortgage, and consumer and commercial finance
through more than 8,600 locations, 13,000 ATMs, the internet
(wellsfargo.com) and mobile banking, and has offices in 36 countries and
territories to support customers who conduct business in the global
economy. With approximately 268,000 team members, Wells Fargo serves one
in three households in the United States. Wells Fargo & Company was
ranked No. 27 on Fortune’s 2016 rankings of America’s largest
corporations. Wells Fargo’s vision is to satisfy our customers’
financial needs and help them succeed financially. Wells Fargo
perspectives are also available at Wells
Fargo Blogs and Wells
Fargo Stories.