- New mobile wallet is incorporated into existing Wells Fargo Mobile app for Android, giving customers ability to make NFC payments directly from the Wells Fargo mobile app
- Wells Fargo Wallet will function at NFC-enabled payment terminals and Wells Fargo ATMs
Today Wells Fargo Bank, N.A. (NYSE: WFC) announces Wells Fargo Wallet,
the new mobile wallet and easy way to pay. Launching later this summer,
Wells Fargo Wallet is integrated into the existing Wells Fargo mobile
app experience for Android users, making for a comprehensive,
all-inclusive mobile banking and payment experience.
Wells Fargo Wallet quickly and conveniently adds eligible Wells Fargo
Debit and Credit Cards so that customers may easily make purchases by
tapping an Android phone at millions of NFC-enabled payment terminals
worldwide. For more seamless money management, customers may also view
account balance information within the app before and immediately after
a purchase.
“Today we’re pleased to announce Wells Fargo Wallet for Android users,
giving customers the unique ability to make secure NFC payments directly
from the Wells Fargo mobile app,” said Jim Smith, head of Virtual
Channels for Wells Fargo. “We know mobile is key to the future of
payments, and we expect Wells Fargo Wallet to provide us a richer
understanding of the quickly evolving landscape.”
When a customer makes a payment with Wells Fargo Wallet, all
transactions are monitored with Wells Fargo risk and fraud detection
systems. Purchases also are protected by Zero Liability, which means
customers are not responsible for promptly reported unauthorized
transactions. Customers should refer to their applicable Wells Fargo
account agreement and card terms and conditions for information on
liability for unauthorized transactions.
Wells Fargo Wallet was built in-house and designed to provide a seamless
banking experience for customers. Across the globe, Wells Fargo team
members have been testing the wallet, and providing valuable feedback
ahead of the product launch later this summer. In addition to the
ability to make payments at NFC-enabled payment terminals, customers
will also be able to use Wells Fargo Wallet, along with other leading
mobile wallet providers, to conduct ATM transactions without using a
physical debit or ATM card. More than 40 percent of Wells Fargo’s ATMs
will be NFC-enabled by the end of 2016.
“From our stagecoach days, innovation has always been part of Wells
Fargo’s DNA. We’re looking to reimagine customer interactions with money
in and across channels, and designing our own Wells Fargo Wallet allows
us to further engage our customers, and innovate for the future,” said
Steve Ellis, head of Wells Fargo’s Innovation Group. “Continuous
innovation enables Wells Fargo to save customers time and money, reduce
fraud, and drive loyalty. With mobile ubiquitous in today’s world,
innovation around mobile will continue to be a key area of focus.”
Recent survey
data from the Federal Reserve reported that almost 28 percent of
smartphone owners reported having made a mobile payment in the last 12
months and 53 percent of all smartphone owners with a bank account have
used mobile banking. These statistics are reflected in the growth of
Wells Fargo’s mobile banking channel, the company’s fastest growing
channel, with more than 17 million mobile banking customers.
For more information, visit www.wellsfargo.com.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based
financial services company with $1.8 trillion in assets. Founded in 1852
and headquartered in San Francisco, Wells Fargo provides banking,
insurance, investments, mortgage, and consumer and commercial finance
through 8,800 locations, 13,000 ATMs, the internet (wellsfargo.com) and
mobile banking, and has offices in 36 countries to support customers who
conduct business in the global economy. With approximately 269,000 team
members, Wells Fargo serves one in three households in the United
States. Wells Fargo & Company was ranked No. 30 on Fortune’s 2015
rankings of America’s largest corporations. Wells Fargo’s vision is to
satisfy our customers’ financial needs and help them succeed
financially. Wells Fargo perspectives are also available at Wells
Fargo Blogs and Wells
Fargo Stories.
