- Small business owners forecast a promising 2017; anticipate improved revenues, cash flow and ease of obtaining credit
- Business owners report on their priorities for the President-elect and Congress citing the tax code, healthcare and government regulations as top issues
SAN FRANCISCO--(BUSINESS WIRE)--Small business owners are the most optimistic they have been since
January 2008, according to the latest Wells
Fargo/Gallup Small Business Index, conducted Nov. 11-17.
In the quarterly small business survey,
which measures the optimism of small business owners, the overall Index
score increased significantly to 80 in November, up 12 points from July
and up 26 points from a year ago. This represents the highest optimism
reading since January 2008 when the Index score was 83, and the largest
quarterly increase in a year. A major driver behind the increased
optimism is how business owners are feeling about the year ahead.
Forty-five percent say they expect the operating environment for their
business will be better in 2017. The increase in small business optimism
was largely driven by business owners’ expectations that their finances
will improve in 2017.
Key drivers of this quarter’s Index score included:
-
Revenue – More than half (58 percent) expect their business’s
revenue to increase a little or a lot in the next 12 months, up from
48 percent in July.
-
Stronger cash flow – Seventy percent believe their cash flow
will be somewhat or very good in the next 12 months, up from 65
percent in July.
-
Capital spending – Thirty-five percent say they plan to
increase their capital spending a lot or a little, up from 25 percent
in July.
-
Hiring – Thirty-six percent expect the number of jobs at their
company to increase a little or a lot over the next 12 months, up from
21 percent in July. This is the highest reading in the 13-year history
of the survey.
“The latest overall Index score tells us that business owners are
feeling positive about the future and have a renewed sense of confidence
as they look to the year ahead,” said Mark Vitner, Managing Director and
Senior Economist for Wells Fargo Securities. “Not only do small business
owners report that the operating environment for their businesses will
be better in 2017 than it was in 2016, but business owners are
anticipating growth for their businesses in the new year as more plan to
increase their capital spending, add staff and apply for credit.”
Small Business Owners and Credit
In the November survey, almost half (44 percent) of small business
owners surveyed said they expect credit will be somewhat or very easy to
obtain in the next 12 months, up from 37 percent in July. This
represents the highest reading on this measure since January 2008 when
48 percent of small business owners said credit would be somewhat or
very easy to obtain over the next 12 months. When asked if they were
planning to apply for any new credit products for their business in the
next year, 14 percent of small business owners said they were, up
slightly from 11 percent in July.
Small Businesses and Post-election Priorities
In the November survey, small business owners were asked about their
priorities for the incoming president and Congress. When asked what
issues the new president and Congress should focus on, 81 percent of
small business owners said actions relating to changes in the tax code,
tax regulations, and tax rates for small businesses were most important.
Other top issues include actions relating to healthcare and the current
healthcare law (76 percent), and overall action on government
regulations impacting small business owners (70 percent) and actions
that could impact oil prices or energy costs (59 percent).
A little more than half (51 percent) think that actions taken by the new
president and Congress next year will make their businesses better off,
17 percent think their businesses will be worse off and 26 percent think
the actions will have no effect.
Small business owners also were asked what the new administration could
do to help small businesses grow in the years ahead. Ninety percent say
improving the economy overall, 81 percent say reducing taxes on small
businesses, and 78 percent say simplifying the tax code as it applies to
small businesses would be very or extremely effective. Sixty-one percent
say they think the new president will focus on the issues important to
them as a small business owner.
Small Business Challenges
When business owners were asked to identify the most important
challenges facing their business today, attracting customers and finding
new business (11 percent) and government regulations (11 percent) were
cited as the top concerns. Hiring and retaining quality staff was the
second most frequent mention at 10 percent, followed by the economy (8
percent), and healthcare costs (8 percent). These challenges have been
consistently reported as the top concerns of small business owners since
early 2013, although the order of concerns shifts from quarter to
quarter.
Small Business Index Key Drivers
Wells Fargo and Gallup survey small business owners across the nation
each quarter to gauge their perceptions of their present situation (past
12 months) and future expectations (next 12 months) in six key areas:
financial situation, cash flow, revenues, capital spending allocation,
hiring, and credit availability. The present situation score dipped
slightly to 24 in November, down from 29 in July, while the future
expectations score rose 17 points to 56.
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Wells Fargo/Gallup Small Business Index Scores: Q4 2015– Q4 2016
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Overall Index
Score
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Present
Situation
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Future
Expectations
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Q4 2016 (surveyed November 2016)
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80
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24
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56
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Q3 2016 (surveyed July 2016)
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68
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29
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39
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Q2 2016 (surveyed April 2016)
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64
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24
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40
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Q1 2016 (surveyed January 2016)
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67
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26
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41
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Q4 2015 (surveyed November 2015)
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54
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21
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33
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About the Wells Fargo/Gallup Small Business Index
Since August 2003, the Wells Fargo/Gallup Small Business Index has
surveyed small business owners on current and future perceptions of
their business financial situation. The Index consists of two
dimensions: 1) Owners’ ratings of the current situation of their
businesses and, 2) Owners’ ratings of how they expect their businesses
to perform over the next 12 months. Results are based on telephone
interviews with 602 small business owners, with annual revenues up to
$20 million, in all 50 United States conducted November 11-17, 2016. The
overall Small Business Index is computed using a formula that scores and
sums the answers to 12 questions — six about the present situation and
six about the future. An Index score of zero indicates that small
business owners, as a group, are neutral — neither optimistic nor
pessimistic — about their companies’ situations. The overall Index can
range from -400 (the most negative score possible) to +400 (the most
positive score possible), but in practice spans a much more limited
range. The margin of sampling error is +/- four percentage points. The
highest Index reading was +114 in the fourth quarter of 2006, and the
lowest reading was -28 in the third quarter of 2010.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based
financial services company with $1.9 trillion in assets. Founded in 1852
and headquartered in San Francisco, Wells Fargo provides banking,
insurance, investments, mortgage, and consumer and commercial finance
through more than 8,600 locations, 13,000 ATMs, the internet
(wellsfargo.com) and mobile banking, and has offices in 42 countries and
territories to support customers who conduct business in the global
economy. With approximately 269,000 team members, Wells Fargo serves one
in three households in the United States. Wells Fargo & Company was
ranked No. 27 on Fortune’s 2016 rankings of America’s largest
corporations. Wells Fargo’s vision is to satisfy our customers’
financial needs and help them succeed financially. News, insights and
perspectives from Wells Fargo are also available at Wells
Fargo Stories.
Wells Fargo serves approximately 3 million small business owners across
the United States and loans more money to America’s small businesses
than any other bank (2002-2015 CRA government data). To help more small
businesses achieve financial success, in 2014 Wells Fargo introduced
Wells
Fargo Works for Small Business
®
—
a broad initiative to deliver resources, guidance and services for
business owners. For more information about Wells Fargo Works for
Small Business, visit: WellsFargoWorks.com.
Follow us on Twitter @WellsFargoWorks.
About Gallup
For more than 70 years, Gallup has been a recognized leader in the
measurement and analysis of people’s attitudes, opinions and behavior.
While best known for the Gallup Poll, founded in 1935, Gallup’s current
activities consist largely of providing marketing and management
research, advisory services and education to the world’s largest
corporations and institutions.